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..
.. 831-423-9653

HOURLY SUPPORT SERVICES

​For those customers who prefer to bring their equipment in to us, many upgrades and forms of service can be performed at our shop while-you-wait. An in-house diagnostic (up to 30 minutes) is a flat fee of $50, and in-house work is performed at $129/hr. We provide regular on-site service weekdays (8AM to 6PM) at $169/hr.

Per-Call Hourly Service Rates:

Hourly Service Type
​In-Shop Repair Service
Remote Support Service
Field Service Rate
E
mergency / Afterhours
Hourly Rate
$129/hr
$149/hr
$199/hr
$249.hr
We strive for same day service and complete customer satisfaction. 

Prepaid Service Hours:

Customers within Santa Cruz County can purchase prepaid service hours at a substantial discount from our standard per-call rate. Service do not expire and can be used during normal business hours (Mon-Fri 9AM-5PM, excluding holidays). Flexible plans are available starting at just 10 hours.  Higher rates apply outside Santa Cruz County.​​​​
Prepaid Service Hours
10 Block Hours
25 Block Hours
50 Block Hours
100 Block Hours
Amount
$1,550
$3,500
$6,500
$12,000
Effective Rate
$150/hr
$140/hr
$130/hr
$120/hr
Hourly Rate Discount 
11% Savings
17% Savings
23% Savings
29% Savings
505 River Street
Santa Cruz, CA 95060
(831) 423-9653
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User Friendly Computing
​​​© Copyright 2020. ​All rights reserved.

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  • ABOUT
    • WHAT WE DO
    • OUR TEAM
    • COMPANY HISTORY
    • OUR CLIENTS
    • TESTIMONIALS
    • PRICING >
      • HOURLY SUPPORT SERVICES
      • FIXED RATE SUPPORT SERVICE
  • IT SERVICES
    • Service & Repair
    • Managed IT Services >
      • Outsourcing your IT
      • IT Consulting
      • Comprehensive IT Support
      • Remote Monitoring & Maintenace
    • Cloud Solutions >
      • Cloud IT Solutions
      • Hosted Microsoft Exchange
      • Hosted Server Solutions
      • Virtualized Desktop Solutions
      • Hardware Virtualization
      • Dropbox Cloud Storage
    • Website Design >
      • Client Portfolio
      • Content Manager
    • Backup and Recovery
    • Security & Compliance >
      • Network Security
      • Content Filtering
      • Managed Antivirus & Internet Security
  • GET SUPPORT
    • Phone Support
    • Email Support
    • Client Portal
    • Remote Support
  • CONTACT
    • Hours and Location
    • Send Payment
    • Job Opportunities >
      • Apply Now
      • Screening Questions